IT Support

Roles and Responsibilities

• Provide general IT support to Atlas employees.
• Train employees individually or collectively on the use of office equipment and software.
• Train employees in respect of Atlas IT policies.
• Advise the Head of IT on hardware requirements.
• Comply with Atlas Quality Procedures at all times.
• Ensure that all IT equipment is in good condition.
• Ensure that required software, versions, updates are installed properly among different teams.
• Ensure entire IT system is functioning properly.
• Ensure internet access and e-mail is working properly.

Qualifications, Knowledge & Experience

• Associate/Diploma or at least on two year course of in either IT or relevant;
• Good all round level of IT knowledge: Windows operations systems, both PC & server; network LAN/ WAN, WIFI, VPN, printers etc

• Both PC & file server builds, configuration, Windows update control, RAID configuration, data backup/testing and troubleshooting knowledge will be required. BIM & collaboration server knowledge can be gained from on hands experience and aid from the IT team.
• Good knowledge of standard office based software: Microsoft & Adobe products etc. Installation & troubleshoot knowledge of CAD & BIM software can be gained from on hands experience and aid from the IT team